This position provides nursing care in a variety of units including the back office, triage, and in the dispensary at any and all assigned service locations of APHCV. The Registered Nurse works with other staff to provide a safe, effective and quality patient care environment. The Registered Nurse provides leadership to the LVNs and MAs in the performance of their responsibilities.
APHCV expects all employees to respond and participate to emergency situations according to emergency policies and procedures.
DUTIES AND RESPONSIBILITIES:
Promotes effective and efficient patient care
1.1 Supervises the nursing staff to ensure their adherence to patient safety and quality of care,
1.2 Serves as the Saturday clinic supervisor when asked to work on a Saturday.
1.3 Collaborates with Nurse Manager/Director of Nursing to ensure efficient patient flow and customer service,
1.4 Provides patient education on complex health care needs, assuring needed supplies, equipment, and information on medications and disease processes,
1.5 Consults with provider on abnormal laboratory results
1.6 Responds timely and effectively to patient/family concerns,
1.7 Maintains professional demeanor and excellence in customer service,
1.8 Serves as a resource person and problem solves staff concerns in a timely manner,
1.9 Provides verification of medications and vaccine dosages for Medical Assistants,
1.10 Assures that all equipment is functioning correctly and takes out of service equipment needing repair,
1.11 Assures that all medical supplies are in stock and coordinates needs with the Nurse Manager and/or the Director of Nursing,
1.12 Maintains accurate and timely documentations and logs,
1.13 Participates in data collection and data entry for quality improvement activities; Supports the implementation of organizational improvements,
1.14 Ensures confidentiality of all patient information provided verbally or in writing by the patient, patient’s family member, and health care provider within or external to APHCV,
1.15 Responds to and provides leadership in emergency situations,
1.16 Performs other duties as assigned.
When assigned to the Dispensary, the RN:
2.1 Ensures that dispensing duties are performed according to the State of California Nurse Practice Act, regulations set forth by the State of California Board of Pharmacy and APHCV’s Dispensary policy and procedures,
2.2 Provides appropriate labeling of medications,
2.3 Stores medications and medication supplies in a clean and organized environment complying with manufacturer’s recommendations,
2.4 Maintains internal controls by timely, effectively and efficiently completing all required documentation, ,
2.5 Assures that staff assigned to the Dispensary comply with scope of practice standards, regulations set forth by the State of California Board of Pharmacy and APHCV’s Dispensary policy and procedures,
2.6 Monitors medication supply inventory and orders in coordination with Nurse Manager,
2.7 Maintains the security of the dispensary by limiting use to approved personnel and securing the dispensary keys at all time.
When assigned to Triage, the RN:
3.1 Performs patient Triage over the phone and in face to face encounters,
3.2 Facilitates an effective and efficient patient flow that expedites patient care,
3.3 Performs a complete assessment according to scope of practice and APHCV polices and procedures,
3.4 Recognizes signs and symptoms of urgent care needs and rapidly assists patient in obtaining a provider assessment and/or transfer to a higher level of care.
4.1 Facilitates referrals as needed to assure a timely and effective process for optimal patient care,
4.2 Coordinates with the central referral unit at Los Felix as needed.
4.3 Provides oversight of day-to-day activities in the referral Unit, as assigned.
5. Professional Development
5.1 Attends APHCV assigned APHCV meetings,
5.2 Attends trainings as assigned by supervisor,
5.3 Assumes accountability for own learning needs and communicates training needs to supervisor,
5.4 Participates in agency wide events as mandated by APHCV’s policy.
Current RN license in the State of California
2 years of experience as a registered nurse
BLS certified according to the AHA guidelines
Good communication and interpersonal skills,
Ability to demonstrate patience and convey a warm, caring attitude toward patients and staff,
Willingness to learn new skills,
Ability to work with people of diverse cultural, educational, social, economic, and linguistic backgrounds,
Regular predictable attendance during clinic hours
Ability to work efficiently and accurately with minimal supervision
Ability to teach others
Bachelor’s degree in Nursing
Recent experience in a clinic or outpatient setting
Proficiency in Microsoft Office applications
Able to clearly communicate in English and at least one of the following languages: Thai, Khmer, Tagalog, Vietnamese or Spanish
HR Procedural Requirements
Legal authorization to work in the United States,
A valid California Driver’s license with clean records and personal automobile insurance (required if staff member would be driving for any APHCV related activities),
Completion of Department of Justice background check and fingerprinting,
Completion of APHCV New Hire Health Clearance Certification Form and pre-employment physical, including required immunizations.
Must be able to materially perform the task normally associated with the position including but not limited to: ability to lift up to 45 lbs.
Additional Salary Information: DOE - Determined On Entry
Asian Pacific Health Care Venture, Inc. (APHCV) is a nonprofit community health center whose mission is to be the medical home for our patients by providing personalized, quality health care services in a culturally accessible manner. Our vision is a medical home where our patients and their families, from diverse backgrounds, attain optimal health and wellness. APHCV provides services to more tha...n 14,180 patients annually, 32% of whom are uninsured and 89% who have annual incomes at or below 200% of the Federal Poverty Level.
APHCV’s Medical Interpreters provide bilingual and bicultural health care support to monolingual patients with interpretation services throughout the continuum of care in seven Asian languages (Bengali, Cantonese, Japanese, Khmer, Mandarin, Thai, and Vietnamese) and Spanish, from appointment setting, registration, medical examination, health education, and follow up. APHCV has secondary language support in Indonesian, Korean, and Tagalog through bilingual nursing and clinic operations staff. APHCV has extensive experience providing health education and other support services, in addition to primary and preventive medical care.