The Sacramento Native American Health Center (SNAHC) is a health home for all people, all types of care, all in one place. We value teamwork and open communication among patients and their providers. We do what it takes to make quality care equitable. We are driven by the changing needs of our community and work hard to keep the patient at the center of all that we do. We proudly share Native traditions and values.
SNAHC is currently searching for a Patient Financial Services Director (PFSD) to provide leadership to our Patient Financial Services team and to help ensure quality patient flow and experience in partnership with our clinical teams.
The Patient Financial Services Director (PFSD) has comprehensive operational authority and responsibility for Patient Financial Services (PFS) Department, Call Center and Member Services and serves as the coordinator of Patient Financial Services activities. Working under the Revenue Cycle Director, the PFSD is responsible for oversight of daily operations of patient flow from pre-admission through registration and check out. The Patient Financial Services Director provides leadership while maintaining the highest levels of customer relations with patients and staff through the provision of guidance, motivation, coaching, skill development, performance management, and administrative support.
Qualified Candidates Have:
BA/BS degree or equivalent experience.
Certified Professional Coder (CPC) or Practice Manager (CPPM) preferred
Familiarity with CPT, HCPC and ICD-10 codes is preferred.
Experience with electronic health records software and appointment scheduling software, NextGen preferred.
Knowledge of medical/dental terminology and clinic business operations, including private and state-funded insurance programs.
Excellent organizational skills, accuracy, confidentiality and ability to work quickly in a fast paced patient care setting, coordinating multiple projects.
Knowledge and experience with quality improvement, statistics and data reporting.
Strong interpersonal skills with demonstrated experience managing a multi-person staff.
Demonstrated ability to provide care and interact directly with patients.
Must exhibit care and compassion in working with low income, indigent, and/or substance abusing individuals.
Demonstrated knowledge of community resources within Sacramento service area including hospital processes, structure, and functions.
Excellent communication, both orally and in writing; ability to analyze and present information and data to clinic management as well as front line staff.
Excellent Medical, Dental and Vision coverage
Life and AD&D insurance
403B with matching
Vacation, Sick and Personal Days
13 Paid Holidays
This position may be grant funded. Continued employment may be contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle. Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.’s employment for a specific period of time. Grant funding does not affect the Sacramento Native American Health Center, Inc.’s status as an “at will” employer.
Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage.
EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, age, gender, religion, sexual orientation, national origin, medical condition or physical or mental disability, genetic characteristic, pregnancy, marital status, veterans status, or other non-merit factors.
Note to Applicants: Please be advised that you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at SNAHC.
Applicants and employees may request an accommodation of a physical or mental disability at any time in the application process or during employment.
Internal Number: PFSD 2018
About Sacramento Native American Health Center
The Sacramento Native American Health Center Inc. (SNAHC) is a non-profit 501 (c)(3), (Federal TAX ID # 20-4287737) Federally Qualified Health Center, located in Midtown Sacramento. The health center is committed to enhancing the quality of life by providing a culturally competent, holistic, and patient-centered continuum of care.
Sacramento Native American Health Center, Inc. (SNAHC) is community-owned and operated.
The health center’s dedicated team of highly-trained clinicians offer a wide range of services, including: adult medicine, pediatrics, mental health services, laboratory services, comprehensive dental care for children and adults, substance abuse services, nutrition and diabetes care, and home visitation services.
Our center plays a major role as part of the “safety net” in the Sacramento area, where recent changes to Medi-Cal benefits, and the managed care environment have resulted in significant portions of the population left with little or no access to mainstream health care. We are proud of the important characteristics that distinguish us from mainstream health care providers and health systems. We are rooted in and responsive to our local community, we... share a common sense of mission and purpose, and we have proved resilient in the face of challenges and change. Beyond providing health care, our goal is to contribute to the development and empowerment of all members of the Sacramento community.